Helping organisations succeed
through their people

What We Do

Cost effective, bespoke people solutions


We help your organisation succeed through your people by providing cost effective, bespoke people solutions aligned to your organisation's values, culture and strategy. Through evidence-based diagnostic assessments across a wide range of people processes our first class HR consultancy and training team will produce measurable success.

Our core team consists of qualified and experienced professionals providing high quality services to support you in all aspects of people management and development.

Leading an organisation successfully is not easy. With us, you get a strategic partner that delivers tailored solutions to unlock the talent of your people and maximise performance, helping your organisation to be a "great place to work" that delivers for your customers. We are here for everybody: from Individuals and SMEs through to Multinationals and accross every sector


HR Strategy
Strategic Planning
Organisational Design
Change Management
HR Analytics
Corporate Responsibility

Developing & Growing People

Leadership Development
Career Development
Performance Management
Training Needs Analysis
Training Design
Workshop Facilitation
Graduate Development
Behavioural Science


Attracting & Leading Talent

Workforce Planning
Succession Planning
Future Leaders
Recruitment and Selection
Employer Branding
Executive Search
Critical Roles
Talent Management
Job Descriptions
Role Profiles


Diversity and Inclusion
Flexible Working
Reward and Benefits
Reward Surveys
Employee Engagement
Employment Law
Policies and Procedures
Disciplinaries and Grievances
Attendance Management
Conflict Resolution

* 360 HR Solutions use Team Management Profile (Margerison - McCann)
** 360 HR Solutions use TMSDI Leadership Behaviour Profile

Delivering continuous growth

Development Tools

Balanced teams that focus on the complete cycle of work


Team Management Profile

The Team Performance Profile provides a detailed mini-audit of how everyone thinks the team is doing?in relation to a powerful, fully researched model of team effectiveness, linked to the models and concepts within the Team Management Profile. Researched by Dr. Charles Margerison and Dr. Dick McCann, the Profile has been used successfully with team coaching, problem-solving, change management and project management.



Leadership Behaviours Profile

The Leadership Behaviours Profile (LBP) is a powerful and practical multi-rater feedback tool, offering a 360-degree review of an individual’s leadership performance as measured by the Leadership Behaviours Model. This extensively researched Profile provides constructive feedback to help improve and develop performance as a leader, also includes a six-month progress check in the form of the Pulse Report.



Unlocking people's potential to maximise their growth

ITOL Certificate in Performance Coaching

This course is designed for those who wish to achieve a high level of coaching proficiency. We move beyond the traditional behavioural coaching frameworks (e.g. ‘grow’) to explore more detailed approaches to performance coaching. We also explore the dimensions of human behaviour that can prove a sticking point to sustained performance improvement.

Who would benefit:

Anyone involved in managing the performance of staff. This is ideal for occasional coaches including HR officers, office managers, team leaders and project managers.

Learning & Assessment:

You will be continually assessed throughout the programme as you demonstrate practical skills. You will also keep a reflective learning journal.


This fast-track qualification is built around an intensive 2-day practical workshop



I recently completed the ITOL Certificate in Coaching and Performance through 360 HR Solutions. Even though I have over 20 years L&D/HR experience, I found the course extremely valuable. It encapsulated the latest best practice so I learnt new skills but it also acted as a valuable refresher in other areas. Overall, it was well facilitated and there were good discussions amongst the delegates.I would actively encourage and fully recommend this course to anyone who works in L&D/HR or who has an interest in coaching and mentoring. 
Senior HR Advisor, Royal Berkshire Fire & Rescue Service




Boosting your career

Enabling better working lives

The Team

Attitude + Values + Hard Work = SUCCESS!


We believe that TRUST is the cornerstone of all relationships which is why honesty, transparency, integrity and credibility are the pillars which support our business. We believe organisations that consider the management of people as the main basis for achieving their objectives by promoting leadership, a spirit of cooperation, valuing diversity and considering people’s happiness, are great places to work

Director / Head of Consultancy Services

Keith is a Fellow of the Chartered Institute of Personnel and Development (CIPD), the Chartered Management Institute (CMI), the Learning and Performance Institute (LPI) and the Institute of Training and Occupational Learning (ITOL) and is a Member of the Society for Human Resources Management (SHRM) and a Master Member of the European Mentoring and Coaching Council (EMCC). 
Keith's pragmatic and commercial focus is supported by a comprehensive knowledge of Employment Law and HR Policy & Practice. Keith has global experience including working in Africa, Middle East, South East Asia and India Keith has an ability to communicate and influence at all levels in the business and has significant experience of coaching and developing talent to meet business objectives. Keith is also an experienced tutor on the CIPD qualifications, a lay member of the Employment Tribunal and is an Equality Act Assessor in the Sheriff Courts.
Keith has been actively involved in CIPD in a voluntary capacity over a number of years and has held a number of positions in the Institute at a local and National level and is the recipient of a CIPD PACE volunteer award. A Board Member of the Welcoming Association and a Member of the CMI’s Investigation Panel. Yoruba elementary proficiency.

Head of Qualifications

Stephen is an Academic Associate of the Chartered Institute of Personnel and Development and a Fellow of the Institute of Training and Occupational Learning (ITOL).  A highly motivated and skilled HR Consultant, Stephen’s specialisms include Organisational Change and Development and Corporate Social Responsibility.
Stephen has a wealth of experience in recruitment, project management, tutoring and training.  A pragmatic and commercially focused consultant Stephen uses his wealth of knowledge and experience to realise sustainable business improvements. 
The areas of research for Stephen’s PhD were the Corporate Social Responsibilities of the top 4 UK accountancy firms. He has also been involved in research of employee participation and involvement in UK Call Centres and Executive Development in the UK Banking sector. German intermediate and Portuguese elementary proficiency.


Senior Consultant

Alison is a Chartered Fellow of the Chartered Institute of Personnel & Development (CIPD), a Member of the Chartered Institute of Bankers and is an accredited MBTI practitioner.

Alison is an innovate and passionate Senior HR Professional with a wealth of experience. Initially, a banker, Alison is commercially aware and comfortable operating strategically and tactically. Experienced in various sectors including financial services, transport, utilities and consultant to a number of SMEs and a wide range of businesses, Alison has a reputation for excellent delivery and value-add ensuring that what everyone does contributes to the success of the business.

Alison is an Investors in People Specialist and is also Vice Chair of the South-East Scotland CIPD Branch

Senior Consultant

Carole is an Associate Member of the Chartered Institute of Personnel & Development (CIPD) and Certified in ITOL Coaching MBTI.

Carole has established a strong reputation with over 30 years of working in the corporate environment, operating at a strategic level where real solutions add value to the business bottom line. Carole develops and maintains excellent networks and relationships, harnessing the hearts and minds of colleagues, key stakeholders, networks and suppliers. She is also an experienced facilitator, having led sessions on both a small scale to lead facilitator at events with 200 individuals. 

Carole is a volunteer Mentor at the Butterfly Trust (Cystic Fibrosis Charity, an Investors in People Specialist and is also Vice Chair of the Mid Scotland CIPD Branch.

Senior Consultant

Abdu is a highly skilled HR professional with almost 20 year’s HR experience, principally in the oil and gas sector. 

With experience in a range of disciplines including learning and development, employee relations and workforce planning his breadth of knowledge is equalled by his level of skill and enthusiastic approach.

In addition to HR qualifications, Abdu has a Bachelor of Arts in English Language and Literature from Elneelain University and a Master of Science in Business Administration majoring in HR Management from Sudan International University and is a CELTA certified English Language teacher. Native Arabic speaker


“I-PHYC is a multi-award winning UK SME, being a small company we make use of external expertise when required including for HR support. We really enjoyed and benefited from working with Keith and 360 HR Solutions. Keith had an excellent grasp of our needs and gave us the exact support we needed to solve our challenges. I would strongly recommend SMEs to take any HR questions / needs to Keith and his team“

Daniel Murray - Managing Director at I-PHYC Industrial Phycology, Bristol, UK

“The 360 HR Solutions team provide comprehensive range of HR and L&D support and importantly take the time to understand the culture of the company. Not only do the team obtain excellent results they have a strong customer focus. They are truly reliable and flexible. I am very happy to work with and to recommend Keith and Caro, excellent knowledge and ability combined with great communication skills - what more could you want or ask for”

Julie Cook - Director at ACACIA Learning, London, UK

“Management development is a key part of our people strategy at Kingdom. We want to develop a programme which individual managers can tailor to suit their own learning styles and which would be bespoke to their own development needs - both “hard” and “soft”. I wanted to run a pilot so spoke to a few providers to see if they could help. What set 360 HR Solutions apart was that they seemed to really understand what I was trying to achieve and had the skills, knowledge and experience to provide me with a range of options, allowing me to choose the right one for my organisation. Once we had decided on the option we wanted to pursue, they were very open to my input to implementation so that, again, I was comfortable that the plan was the right fit for Kingdom. Whilst the pilot is still running, my experience of working with 360hrSolutions has been very positive and I would not hesitate to recommend them”

Andrew Latto - Head of HR at Kingdom Housing Association Limited, Fife, UK

"Keith is an HR professional to the core, GDF relationship with Acacia learning UK over the years made it possible to meet him, ever since we have met at CIPD conference and other trainings. The courses he takes are always relevant in the changing world and applies it to the culture in the country/ company he trains. His teaching is pro- active, practical and interactive, he has good knowledge of the courses he teaches, allows humour to ensure there is no dull moment, never tires, enjoys his job and always ready to give professional advice on matters.
The 360 HR Solutions team runs extensive HR and L&D support, continuous and innovative provision of learning experience, can easily blend with the culture of countries they find themselves. They are consistent, I am very happy to work with and to recommend 360 HR Solutions”.

Folasade Omole - GDF Lead Consultant, Lagos, Nigeria

"We are a medium sized company established 32 years ago and leaders in the Chilean market for renewable energy. As expected with any company, we needed to invest resources in activities of leadership, Team Building, Coaching, generation of confidence (TRUST) and study of processes, to make Heliplast staff more efficient, productive.  However, Carolina with her professionalism, charisma, empathy, knowledge and experience, was able to quickly generate the changes required, to obtain measurable results and fulfilled goals. We were delighted and impressed with the work undertaken and the results achieved and have no hesitation in recommending Carolina and 360 HR Solutions”.

Peter Horn – CEO at Heliplast Ltd., Santiago, Chile

“After Carolina advised us on issues of HR and organizational structure; our company and its teams have been able to be much more effective in delivering a complete and orderly service to our customers. Likewise, coaching for our executives, has improved the leadership and teamwork which is demonstrated by improved results in each area of the company”

Ricardo Guerrero - Strategic Marketing Director at GuerreroMarcotti, Iquique, Chile

"I got to know Keith when he came to Sudan to conduct CIPD HRM workshops through Talent Centre. He is a master of his subjects and builds great rapport with the participants. Furthermore, I got to know that he is fair, beholds a tremendous level of ethics and goes beyond all odds to ensure that the services he delivers are of great value."

Mawahib Osman - General Manager at Talent Centre for HRM Training, Consultancy & Recruitment, Khartoum, Sudan

“I have been working with Keith since 2009, firstly as a Membership Assessor. In this role, Keith continues to demonstrate very fair and robust evaluations and brings his wealth of practitioner experience to good use. Keith joined the volunteer pool whose work supports the CIPD Code of Professional Conduct in 2012. Since that time, Keith’s interpersonal skills in member relations and as a team member and leader have been invaluable. Keith’s analytical skills are admirable, he is an advocate of ethics and professionalism and he is a pleasure to work with”.

Tina Russell - Professional Conduct Manager at CIPD, London, UK

“Keith is an excellent mentor and coach. He understands how some new students feel when first starting the course and he shows empathy while giving people the confidence and support for success. All my fellow students praise Keith on a regular basis and all share these same reasons why. His coaching / mentoring skills would be an asset to any organisation”

Steve Cooper - Senior Manager at Morrisons, Birmingham, UK

Contact Us

    +44 (0) 7709906668


© Copyright 2024 360 HR Solutions | Trading name of KFW Associates HR Consultancy and Training Ltd. (Company No. 524356). | Privacy PolicyWeb Design By Toolkit Websites